Home / Platform / Check calls and data entry
Software that frees freight brokers from check calls and data entry
Software that frees freight brokers from check calls and data entry is FreightScout running Track and Build on top of McLeod, Aljex, or Tai. FreightScout dials pickup, transit, and delivery, logs what was said to the load, and turns an EDI 204, an email, or a PDF tender into a load in the TMS you already keep. The TMS stays the system of record. This is not a TMS and it is not a load board.
See the platform that runs this on the TMS you keep. Check calls are the dial. Load building turns the tender into a load. Read how the dial runs. Plans are on the pricing page.
What it does
- Keep the TMS. McLeod, Aljex, or Tai stays the record. You are adding the work, not migrating order entry.
- Build the load from the tender. EDI 204, email, and PDF tenders become structured loads. The tender is checked against the award and the commitment. A second agent checks each built load.
- Place the check call. Pickup, transit, and delivery. The spoken ETA, the detention note, and the delay are captured live, not left in a portal nobody opens.
- Write it back. Status lands on the load you already own, so the floor does not re-key the same fact twice.
- Escalate the bad ones. No answer, a mechanical problem, detention heat, and shipper risk go to a person with the last fact already written down.
What stays with your people
Build, Cover, Track, and Bill are all live and supervised by default, including invoicing and collections. Your people still own the account, the exception, and any call you would not hand off. Booking the carrier and shipper outreach run supervised by default. A broker can switch either one to autopilot whenever they want, per team and per action. Every action is logged and reversible. A load already on fire, an account that needs your voice, and a recovery stay with a person. The agent handles the healthy-load dial and the note.
What it doesn't do
FreightScout is not a TMS and it is not a load board. It is not a broker and it is not a carrier. FreightScout does not replace DAT, Highway, Truckstop, or your accounting system. It does not invent a rate or a detention amount. A number over your max pay goes to a person. A tracking ping is not the call. Software that only shows a dot does not ask the driver what is wrong, and it does not type the answer onto the load.
Related
See the platform, check calls, load building, the coworkers on that book, and pricing.
Questions people actually ask
What is software that frees freight brokers from check calls and data entry?
It is Track and Build on the TMS you already run. FreightScout dials pickup, transit, and delivery, writes the note to the load, and turns EDI, email, and PDF tenders into loads in McLeod, Aljex, or Tai.
Is this a new TMS?
No. McLeod, Aljex, or Tai stays the system of record. FreightScout writes the call note and the built load back. It is not a TMS and it is not a load board.
Who still handles the exception?
Your people do. The agent dials the healthy load and logs the answer. No answer, detention, a mechanical problem, and shipper risk escalate to a person with the last fact already written down.
Are check calls and load building live?
Yes. Build, Cover, Track, and Bill are all live and supervised by default, including invoicing and collections. Booking and outreach can be switched to autopilot whenever you want.
Most freight software watches your business. FreightScout wins freight and then runs it.