Why FreightScout · Autonomy & trust

As autonomous as you want it.

FreightScout can draft and wait for your yes, or run unattended. It's a dial you control, per team and per action. Start supervised. Hand over the wheel as you learn to trust it. Reversible any time, with a full audit trail.

Book a demo See the controls

Not "fully autonomous" hype, not timid "always ask." Your call, on every action.

The load building, carrier booking and check calls run supervised on live freight at a working brokerage today. Billing is live and supervised, including invoicing and collections.

The exception queue, where an approve gate holds work for a person — Illustrative product view. Sample data.

The automations screen where the autonomy of each job is set — Illustrative product view. Sample data.

Built for how brokerages actually run

Trust you can turn up over time.

Autonomy is a dial you control

Approve every send, or switch on full autopilot, per team and per action. Start supervised. Hand over the wheel when you trust it.

Grounded in your real data

It cites the load, the lane, the margin behind every claim. It surfaces what is there. Every figure it gives you comes with the row it came from, and when it does not have one it says so.

Sits on your stack

FreightScout connects to the TMS you already run and writes the booked carrier, the agreed rate and the load back into it. The TMS stays the system of record. By API where the TMS offers one, and by reading it in place where it doesn't, set up during implementation. No rip-and-replace, no migration project.

Full audit trail

Every agent action is logged and reversible. Turn any of it off instantly, without breaking the rest.

The path

Supervised on day one. Autopilot when you're ready.

Most teams start with everything on approve. Scout drafts, the agents stage, humans say yes. As the wins stack up and trust builds, you flip the low-risk, high-volume work to autopilot and keep judgment where it belongs. No big-bang cutover, no losing control to a black box.

The dialExample

Draft the outreachNeeds approval

Run check callsNeeds approval

Book the carrierNeeds approval

Send the invoiceNeeds approval

On Supervised every one of these waits for a person. On Assisted the check calls run on their own. On Autopilot the invoice, the outreach, and the booking go too. Booking the carrier and shipper outreach run supervised by default. You can switch either to autopilot, per team and per action.

Why it's built this way

Anyone can spin up an AI agent. Getting it right on freight is the hard part.

It's easy to stand up an AI agent now. It's just as easy for that agent to get it wrong, and when it does, your margin and your customer pay for it. The only way to build agents for a freight brokerage is for someone who lived these problems for over a decade to be the one building them. The rules Scout follows came off a real floor.