FreightScout · Scout

Ask your book anything. Scout answers, then acts.

Scout is the copilot inside FreightScout. It knows every load, account, margin and signal you have, so it doesn't just chat. It does the work: drafts the email, logs the call, sets the follow-up. You approve.

Book a demo Read what the floor asks Scout

Grounded in your real data. It cites the datapoint. Every figure it gives you comes with the row it came from, and when it does not have one it says so.

ScoutAsk anything · ⌘J

thinking

You asked · "What needs me today?"

Not nowTee them upqueued for your OK

Every load & accountZero data entryYou approve

Ask Scout

Ask your book anything. Get the number and the move.

Ask Scoutgrounded in your live book: loads, margins, lanes, comms

ready

Illustrative product view. Sample data.

YouWhich accounts slipped on margin this month, and why?

Scout

Grounded in 518 loads across the 8 accounts that slipped · updated 2h ago

Draft the carrier notePut it on the floorOpen Ironline

Not a chatbot

It doesn't just answer. It acts.

Every other "AI assistant" hands you a chat window and leaves the work to you. Scout reads your entire book, answers with the exact datapoint, then does the thing. It drafts the outreach, logs the call, sets the follow-up, updates the account. Clearing the flag is the logging. No copy-paste, no swivel-chair, no net-new data entry.

On the floor

What Scout does on the floor.

Asking is the small part. This is the work.

Finds shippers in the lanes you already run.
Researches the account and drafts the outreach. You approve it, or you turn on send.
Prices the RFP and hands the file back in the customer's format.
Builds the map of where you move freight, for the rep to send.
Tells you when an account goes quiet, and drafts the win-back.
Logs the calls, emails, and meetings so nobody types them.

Customer sales

The ranked list of who to call today with the reason to call on every row — Illustrative product view. Sample data.

Works every carrier that fits, by text, voice, and email, at the same time, on every open load.
Negotiates on a live call to your max pay. Never above it.
Answers carriers who call in. Checks the number against the MC first.
Vets before first contact.
Re-covers a fallen truck on one click.
Remembers who falls off, by lane.
Calls the carrier who didn't get it.

Carrier sales

The coverage board with every open load and how deep the carrier search has gone — Illustrative product view. Sample data.

Checks the tender against what you committed to. Accepts the in-award ones for the customers you choose. Builds the load in your TMS.
Reads the forwarded tender, screenshot and all.
A second agent checks every build, so nobody proofreads.
Calls the driver before dispatch. Photos, tracking, then the address. In his language.
Runs check calls and tracking from pickup to delivery.
Watches every rolling load and calls when something's off.
Verifies the BOL before the truck rolls.
Answers drivers who call in. Tells strangers nothing.
Drafts the customer delay email. One click to send.
Sends the detention notice before the clock runs.

Customer ops

The tracking screen with what was last heard on each load and when the next check is — Illustrative product view. Sample data.

Matches the POD, the lumper receipt, and every photo to its load.
Chases the missing ones: text, call, dispatcher, on a clock.
Drafts the detention claim with the times on it.
Closes the load out to billing.

Billing

The paperwork screen with what is missing, what needs a person and what is closing itself — Illustrative product view. Sample data.

Answers questions about the book in plain English.
Writes the report and sends Monday's numbers to your inbox.
Shows what's working across the floor without chasing anyone for it.

Reporting

The reports screen with the numbers written as a briefing — Illustrative product view. Sample data.

Every one of these starts supervised. You turn it up when you trust it. It gets better on your freight every week. The network model is opt in, and that's in your contract.

01 · Grounded

Answers from your book. Never guessed.

Scout is wired to your live data: loads, accounts, margins, lanes, comms, signals. Ask it anything and it answers with the number and where it came from. If it doesn't know, it says so. It will not invent a figure to sound smart.

Cites the load, lane and margin behind every claim
Reasons across your whole book at once
Says "I don't have that" instead of fabricating

Lane level data on an account, which is what an answer is grounded in — Illustrative product view. Sample data.

02 · It acts

Ask once. Scout does the work.

Scout doesn't stop at the answer. Tell it to draft the note, log the call, set the follow-up, update the account. It stages the action and hands it to you for a yes. On the tasks you trust, let it run unattended.

Drafts outreach in your voice, per contact
Logs calls and sets follow-ups, no forms
Approve each move, or switch on autopilot

A drafted message to a contact, with the reason for it beneath — Illustrative product view. Sample data.

Ask Scout

What the floor asks Scout.

No query language, no reports to build. Just ask, the way you'd ask your sharpest person.

Scoutgrounded in your live book: loads, margins, lanes, comms

ready

Example. Sample data.

YouWho do I need to call today, and why?

Scout

Grounded in 312 loads across 41 accounts, updated 2h ago

03 · Zero data entry

Clearing the flag is the logging.

The reason systems of record rot is data entry. Scout kills it. When you act on what Scout surfaces, whether that is sending the draft, taking the call or setting the task, the record updates itself. The work and the logging are the same motion.

Sends, calls & tasks log themselves
No forms, no after-the-fact data entry
The book stays current because using it updates it

The activity log, written without anyone typing into a form — Illustrative product view. Sample data.