For the COO & the ops desk

Every load runs itself. You handle the exceptions.

An agent workforce builds the load, books and negotiates the carrier, runs the check calls, and closes out billing — 24/7. Your desk stops babysitting healthy loads and works only what actually needs a human.

Book a demoSee it run
Scale volume without scaling headcount — the desk grows with agents, not hires.
Ops desk · right nowLive
Loads running clean142 · auto
Exceptions handled today18
Needs a human now2
What the agents carry

The desk's whole day, run by 17 agents.

Build & book
Tender → covered
Loads built from EDI or email, carriers vetted and negotiated to your ceiling.
Watch
Nothing slips
Uncovered, dark, missed-call and below-floor loads caught in real time.
Call
Check calls, made
AI voice runs status calls and escalates the second something's off.
Bill
POD → paid
Invoices sent, billing exceptions caught, payment chased — closed out.
The whole story

Meet the agent workforce.

17 purpose-built agents across six layers, plus Myles — the one you talk to. Supervised or on full autopilot, your call, with a full audit trail.

Explore FreightScout Ops

See it run your book.

A live demo — no slides.

Book a demo