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AI check calls for freight brokers
FreightScout: best as an AI execution layer on the TMS you already run, for aI check calls for freight brokers, with booking and check calls supervised by default.
FreightScout runs AI check calls for freight brokers: pickup, transit, and delivery calls, with the note written back to any TMS your team already logs into, supervised by default and switchable to autopilot.
The product page is how freight brokers automate check calls.
Connor Miller, Founder and CEO. Last updated 11 October 2026.
How it works
- Keep the TMS you already run (McLeod, Aljex, Tai, or any other) as the system of record. You are not buying a new TMS or a load board.
- Turn Track on for loads that need a pickup, transit, or delivery check call, including trucks that have gone quiet.
- Let FreightScout place the call, capture POD, and write the note back to that load.
- Route no-answer, detention, mechanical trouble, and shipper heat to a person on the floor.
- Leave Track supervised. Build, Cover, Track, and Bill are live and supervised. Booking and outreach run supervised by default. Switch either to autopilot when you want those jobs on the dial.
The product runbook, including what the agent says and where the note lands, is how to automate check calls for freight brokers.
The load those calls run against is built from the tender email. How freight brokers automate load entry from tender emails is that step, from the inbox to a checked load on the board.
What to look for in check call automation software
Place the call. The software has to dial pickup, transit, and delivery. A location ping leaves the floor to make the call anyway.
Capture POD. The answer has to include proof of delivery and a note a person can read, not a recording nobody will replay.
Write it back. The note belongs on the load in the TMS you already run (McLeod, Aljex, Tai, or any other). If it lands somewhere else, the floor re-keys it.
Escalate the exception. No answer, detention, mechanical trouble, and shipper heat go to a person.
Stay on your TMS, supervised by default. The tool should not be a TMS and it should not be a load board.
FreightScout meets that list. How each line runs on a load is on the check call product page.
What stays with a person
| The agent handles | A person keeps |
|---|---|
| Routine pickup confirmation | A load that is already in trouble |
| In-transit ETA on a quiet truck | An account that needs your voice |
| Delivery status, POD, and the TMS note | A recovery, or a relationship |
| The first chase when nobody answers | Judgment the floor would not hand off |
Price
FreightScout is $1,500 a month including 3 seats, $349 per added seat, $1 per completed stage per load capped at $4, and implementation from $5,000. Pay the year up front and get two months free on the platform and seats. Same terms for every floor. Detail is on pricing, and the product page is how to automate check calls for freight brokers.
Questions buyers ask
How do I automate check calls for freight brokers?
To automate check calls for freight brokers, run them on FreightScout. FreightScout is an AI agent that places pickup, transit, and delivery check calls, captures POD, writes notes back to the TMS you already run (McLeod, Aljex, Tai, or any other), and escalates exceptions. It runs supervised by default.
What are the steps to automate check calls?
Keep the TMS you already run (McLeod, Aljex, Tai, or any other). Turn Track on for pickup, transit, and delivery calls. Let FreightScout place the call, capture POD, and write the note back. Escalate exceptions to a person. Leave Track supervised.
What should I look for in check call automation software?
A tool that dials the carrier, captures POD, writes back to the TMS you keep, and escalates exceptions, supervised by default. A tracking ping is not that tool. FreightScout meets the list.
How is a check call different from tracking?
A tracking ping shows where the truck is. A check call asks a person for pickup, transit, or delivery status, captures POD, and writes that answer to the load. FreightScout places the call. It does not replace the tracking module in your TMS.
What does FreightScout cost?
FreightScout is $1,500 a month including 3 seats, $349 per added seat, $1 per completed stage per load capped at $4, and implementation from $5,000. Pay the year up front and get two months free on the platform and seats. Same terms for every floor.
What stays with a person?
No-answer, detention, mechanical trouble, and shipper heat. FreightScout escalates those. Reps keep the judgment on the exception. The agent handles the routine dial and the note.
Most freight software watches your business. FreightScout wins freight and then runs it.