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How freight brokers get paid

How do freight brokers get paid: the shipper pays the broker's invoice, the broker pays the carrier, and the margin is what is left between those two amounts. Terms are whatever that shipper and that carrier agreed. Quick pay, when a brokerage offers it, pays the carrier sooner than those terms, on a deal the brokerage sets.

The broker is in the middle. The shipper is the customer on the freight invoice. The carrier is the vendor on the payable. Nothing in that sentence is a software feature. It is how the money already moves. What software can change is how long the file sits before the invoice goes out, and who remembers to chase it.

Where the days go

1. The load delivers. Without the POD, the invoice is a claim you cannot back up.
2. Someone matches the paper. FreightScout reads the POD and matches it to the load in McLeod, Aljex, or Tai. A missing one is chased on a clock.
3. The invoice goes to the shipper with the POD attached, and the carrier payable is created.
4. Collections runs. Payment is chased, supervised, with the note on the load. A short pay, the shipper paying less than the invoice, goes in front of a person. FreightScout does not invent the difference.

Bill is live and supervised by default, including invoicing and collections. It does not audit a carrier freight invoice, and it does not replace your accounting system. The product page is billing.

What stays with your people

Build, Cover, Track, and Bill are all live and supervised by default, including invoicing and collections. Your people still own the account, the exception, and any call you would not hand off. Booking the carrier and shipper outreach run supervised by default. A broker can switch either one to autopilot whenever they want, per team and per action. Every action is logged and reversible.

What it does not do

FreightScout is not a TMS and it is not a load board. It is not a broker and it is not a carrier. FreightScout does not replace your load board or your accounting system. It does not invent a rate or a detention amount. A number over your max pay goes to a person.

Related

See freight invoicing for freight brokers, billing, billing and collections, and pricing.

Questions people actually ask

How do freight brokers get paid?

The shipper pays the broker's invoice, the broker pays the carrier, and the margin is what is left between those two amounts. Terms are the terms on that account. Quick pay, when offered, pays the carrier sooner, on a deal the brokerage sets.

What does Bill change?

Bill matches the POD to the load, sends the customer invoice with the POD attached, creates the carrier payable, and chases the payment. It is live and supervised by default on McLeod, Aljex, or Tai.

What is a short pay?

A short pay is the shipper paying less than the invoice. FreightScout puts that exception in front of a person. It does not invent the difference and it does not write the balance off.