Product

Your operation is generating
intelligence it can't keep.

FreightScout captures every operational signal — carrier conversations, appointment changes, load exceptions, pricing decisions — and turns them into persistent, actionable intelligence your team can execute on.

How It Works

Four steps. Zero manual input.

01

Capture

Every TMS event, carrier text, appointment update, and tracking signal flows into FreightScout automatically. No data entry. No copy-paste.

02

Structure

Raw signals become structured intelligence — carrier profiles, exception records, load state, relationship context, and task ownership.

03

Surface

Myles watches the structured data continuously and flags what matters — before your team even knows there's a problem.

04

Compound

Every load moved feeds the system. Carrier preferences get sharper. Exception patterns get clearer. Your operation gets faster.

Operations Radar

Everything at risk. One screen.

Stop asking reps “what's going on with that load?” The Operations Radar shows every active exception, unreviewed communication, and at-risk load across your entire floor — live.

At-risk loads with status, route, and what's wrong
Unreviewed carrier communications with context
Escalations that need immediate attention
Updated in real time — not when someone remembers to check
Operations RadarLive view
26 need actionLive
Needs Attention Now
2 items
COMM+1 (469) 420-8021Unlinked communication — carrier response pending
6h ago
COMM+1 (832) 457-8256Unlinked communication — load assignment needed
7h ago
Unreviewed Comms
31
require your response
Active Actions
3
across 2 reps
Open Alerts
7
2 critical
Escalations
1
high severity
My Actions
3
Review carrier rate confirmationHigh
#15825369·Due in 30m
Confirm pickup appointmentMed
#15787254·Due in 1h
Respond to detention requestMed
#15810594·Due in 2h
At Risk Loads
5
15825369Late pickup
JAX, FL → MOORESVILLE, NC
15787254Late pickup
MESQUITE, NV → TUCSON, AZ
15796561Late pickup
FT WORTH, TX → SIKESTON, MO
15825088No carrier
STL, MO → SIOUX CITY, IA
Myles Activity
Active
Flagged late pickup risk on #15825369
2m ago
Assigned carrier follow-up to Sarah M.
8m ago
Captured carrier pref: DAL→HOU $2.15/mi
15m ago
Escalated unlinked comm to manager
22m ago
Myles

The team member who never misses anything.

Think of Myles as the most reliable person on your floor — except it monitors every load simultaneously, never takes a break, and remembers everything. It doesn't wait for you to ask. It acts.

Catches appointment conflicts before they become service failures
Identifies tracking gaps, late events, and detention risk automatically
Assigns task ownership so nothing sits unowned between shifts
Escalates to managers when deadlines pass — no follow-up needed
Learns from every resolution to catch similar issues faster next time
CommunicationsInbound messages
26 need actionLive
RISING STAR TRANSPORT1Needs review
+1 (443) 409-6133 · Load 15788253
On the gate — waiting for dock assignment
5m ago
SOMATRANS LLC2Reviewed
+1 (352) 630-9076 · Load 15810594
Confirmed pickup for tomorrow 8am
12m ago
OSMAN TRUCKING LLCNeeds review
+1 (469) 420-8021 · Load 15818939
Driver ETA pushed to 3:30 PM
18m ago
ARSENAL TRUCKING LLC1Reviewed
+1 (314) 757-7485 · Load 15825080
Rate confirmed at $2,450 — ready to dispatch
25m ago
WCL INC5Escalated
+1 (832) 457-8256 · Load 15810591
Requesting detention — 3h wait at facility
32m ago
At Risk LoadsPriority queue
5Live
Load / RouteCarrierIssueOwner
15825369booked
JAX, FL → MOORESVILLE, NC
Rising Star TransportLate pickupSarah M.
15787254booked
MESQUITE, NV → TUCSON, AZ
Osman Trucking LLCLate pickupMike R.
15796561booked
FT WORTH, TX → SIKESTON, MO
Arsenal TruckingLate pickupSarah M.
15783131booked
LATHROP, CA → PORTLAND, OR
WCL IncTracking gapJake L.
15825088active
STL, MO → SIOUX CITY, IA
No carrierUnassigned
Workflow Command

Every load. Every exception. Every owner.

Your floor manager shouldn't need to walk around asking what's at risk. Workflow Command gives them a real-time execution view — every active load, what's wrong with it, and who's responsible for fixing it.

Priority queue sorted by risk level and urgency
Clear task ownership with deadlines and escalation rules
Full exception history so nothing gets lost in shift changes
Manager view across the entire floor — not just one rep's book
RFP Optimizer

Win the right freight. Price it with confidence.

Most brokerages bid RFPs with spreadsheets and gut instinct. FreightScout's RFP Optimizer uses the best trained minds in the industry's knowledge to analyze every lane across five dimensions — telling you not just what to bid, but whether you should pursue it at all.

Five-dimension lane scoring: Pursuit, Network Fit, Pricing Confidence, Execution Fit, Contract Risk
Decision-quality recommendations: Aggressive, Pursue, Review, or Pass
Identifies freight that doesn't fit your network before you win it
Surfaces execution risks — so you don't price freight your ops team can't support
Myles provides lane-level insights from your carrier intelligence and historical data
RFP OptimizerBid analysis
24 lanes scoredLive
Acme Logistics — Q2 2026 RFP24 lanes · 312 loads/wk
78
Bid Score
85
Pursuit
72
Network Fit
81
Price Conf.
68
Exec. Fit
LaneScoreVol/wkMarginRecommendationRisk
DAL, TX → HOU, TX
92
2814.2%AggressiveLow
CHI, IL → STL, MO
84
1811.8%PursueLow
ATL, GA → JAX, FL
71
149.1%PursueMed
LAX, CA → PHX, AZ
58
227.3%ReviewMed
SEA, WA → PDX, OR
43
85.1%PassHigh

Myles Insight: DAL→HOU lane shows strong network fit — you have 6 active carriers with capacity and a 92% on-time rate on this corridor. Recommend aggressive pricing at $2.15/mi.

Escalation CenterUnified view
1 high severityLive
Inbound MessageEscalatedHigh
24h ago
Escalated for priority review
Brad said something about wanting to take the truck home to put trailer in shop and fix thermostat, heating issue
Source: Communications
Priority: High
Assigned to: Sarah M.
Deadline: 30 min
Escalation Center

Exceptions don't age well. Catch them early.

A late pickup caught in 30 minutes is a phone call. Caught in 3 hours, it's a service failure and a $400 detention charge. FreightScout catches it in minutes and makes sure someone owns it immediately.

Automatic detection from TMS events and carrier signals
Severity classification — critical, high, medium, low
Instant task assignment with owner, deadline, and escalation path
Full audit trail so you know exactly what happened and when
Brokerage Memory

Your operation's intelligence, finally persistent.

The best brokerages win because their reps know things — which carriers like which lanes, which shippers are difficult, what pricing worked last time. That knowledge currently lives in people's heads. FreightScout makes it permanent.

Carrier relationship history — preferences, past performance, communication tone
Pricing decisions and negotiation context from every past load
Operational patterns that new reps can access from day one
Queryable at the point of execution — not buried in a CRM
Carrier Intelligence

Know who to call before you pick up the phone.

Every carrier conversation contains intelligence — lane preferences, equipment availability, pricing thresholds, reliability signals. FreightScout captures it all and turns it into structured, searchable profiles your entire team can use.

Carrier profiles built automatically from communication history
Lane preference mapping — who wants what, and at what price
Reliability scoring based on actual load performance
Smart match recommendations when you're covering a load
Roadmap

We're just getting started.

Each capability builds on the last. The intelligence compounds with every load — and so does your competitive advantage.

01

Workflow Command

  • Exception tracking
  • Task ownership
  • Manager visibility
02

Brokerage Memory

  • Persistent context
  • Knowledge retention
  • Queryable history
03

RFP Optimizer

  • Lane scoring
  • Bid recommendations
  • Risk analysis
04

Carrier Intelligence

  • Carrier profiles
  • Lane intelligence
  • Availability signals
05

Workflow Automation

  • Multi-step sequences
  • Automated handoffs
  • SLA enforcement
06

Autonomous Execution

  • Agent-driven ops
  • End-to-end execution
  • Compound intelligence

See what your operation
is missing.

15-minute walkthrough. No slides. Just the product, running on real operational data.