The AI execution layer for freight brokerages

More freight per rep. Not more reps.

Built by a broker. Not a software company.

Most freight software watches the work. FreightScout does it. It calls the carriers, tracks the trucks, builds the loads, and chases the paperwork, on the TMS you already run. Your A players sell and cover.

Scoutdrafting → Dana Whitfield, Meridian Foods Group
writing
Illustrative draft. Sample data.
To Dana Whitfield · VP Supply Chain · Signal: Regional DC opening (Q3)
EditApprove & sendlogged, no data entry
148,220 loads managed to date3,014 moved last monthlive in production
The app home screen, with the work already drafted and sorted by what needs a person
Illustrative product view. Sample data.

Your people aren't short on work. They're buried in work that shouldn't need them.

Where a brokerage bleeds

A brokerage doesn't die from one big mistake. It leaks.

Three places, every day. None of them show up on a report until it's too late to matter.

The morning goes to typing.

Your salespeople aren't selling.

Before a rep sells anything, they're keying the same load into systems that don't talk to each other. The first real sales call of the day happens late. FreightScout builds the load off the tender and hands the rep a day that starts with who to call and why.

See customer ops
A load panel with its stops, rates, people and everything that happened on it
Illustrative product view. Sample data.

The account went quiet and nobody noticed.

Revenue walks out before anyone sees the account is at risk.

Twenty loads a week, then fifteen, then ten, then seven. When does someone notice? Noticing is a report nobody runs. FreightScout watches every account's volume and tells the rep what changed while there's still time to pick up the phone.

See customer sales
An account with its health score and the freight signals behind it
Illustrative product view. Sample data.

You earned it. You didn't bill it.

Cash you already earned is stuck.

A driver sits at a dock. You have the right to bill for it. The paperwork that proves it is in somebody's inbox, or still in the truck. FreightScout chases the paperwork on a clock, matches it to the load, and closes the load out to billing.

A POD that has not arrived, the invoice it is holding, and what Scout did to chase it
Illustrative product view. Sample data.
See billing
Works across the stack you already run

You ran a stack. Now run the system.

Your TMS records the load. FreightScout runs what happens next. Most of the software you already own records what happened. It doesn't act. FreightScout does the repeatable work and brings a person in when the call needs judgment.

You don't need another disconnected tool. You need the tools you already have working together, and something that does the work across them.

Without FreightScout

  • The TMS records what already happened
  • Tracking shows where the truck is
  • A dozen point tools that don't speak freight, and the rep is the integration layer
  • …and the rep still does the work, in spreadsheets

With FreightScout

  • Lanes, carriers and loads are first-class. Built for freight
  • Churn from tender-volume + cadence + margin, fused
  • Forward-looking. The manager's Monday pace-to-plan
  • Your systems stay in place. FreightScout connects the work between them, handles the repeatable execution, and brings your people in where judgment and relationships matter.
  • It doesn't manage your freight. It runs it.
Four departments

Four departments. One system.

From first call to invoice. Winning freight and running freight are not two businesses. The context should carry across both. Use the parts your floor needs. What if every rep could execute more like your best one? Even your best rep isn't consistent every day.

Customer sales

Shippers in the lanes you already run, outreach drafted, RFPs priced.

Explore
The ranked list of who to call today with the reason to call on every row
Illustrative product view. Sample data.

Carrier sales

Carriers vetted before a rate is discussed, offers worked, the load covered.

Explore
A load on the coverage board with how deep the carrier search has gone
Illustrative product view. Sample data.

Customer ops

The load built off the tender, check calls and tracking the whole way.

Explore
The tracking table with what was last heard on each load
Illustrative product view. Sample data.

Billing

PODs matched to the load, the missing ones chased, the load closed out.

Explore
The paperwork table with what is missing and what is closing itself
Illustrative product view. Sample data.
Scout answering a question about the book with the move it would make
Illustrative product view. Sample data.
The text thread with a driver, in the words a driver actually uses
Illustrative product view. Sample data.
01 · The whole load

Win it. Price it. Move it. Bill it. Keep it.

One system across the whole load, from the first touch to the money in the bank.

Win

It reads your load history, finds the shippers tendering freight in lanes you already run, and drafts the outreach. You approve until you flip that action to autopilot.

Price

Spot and contract, priced off your own lane cost history and current buy rates. Shipper sell and carrier buy, to your ceiling.

Move

The load built off the tender, the carrier vetted and booked, the check calls dialed, the quiet truck caught.

Bill

POD in, invoice out, exceptions caught before they age, payment chased.

Keep

Tender volume against the account's own baseline, comms going quiet, margin drift. The save drafted before the RFP goes out.

The board

The board, worked.

Every load on the board, what Scout did on it, and what it's waiting on. You manage the exceptions.

The wall of work the agents did, one card per thing that happened
Illustrative product view. Sample data.

Open any load. Read the call as it happens.

The run window, showing many carriers worked in the same minute on one load
Illustrative product view. Sample data.
08 · Autonomy, on your terms

Approve every move. Or let it run.

Every stage starts supervised, with a person approving each move. Nothing turns itself on. You set the ceiling and Scout never goes above it. Turn a stage up when you trust it. Turn it back down any time. Every action is on the record.

Autonomy is a dial you control

Approve every send, or switch on full autopilot, per team and per action. Start supervised. Hand over the wheel when you trust it.

Grounded in your real data

It cites the load, the lane, the margin behind every claim. It surfaces what is there. Every figure it gives you comes with the row it came from, and when it does not have one it says so.

TMS overlay on your stack

Works on top of the TMS you already run, through a supervised agent that needs no API. The agent logs in the way a rep would, with a harness around it, and reads and writes there where you grant access. A native API connection is built during onboarding. It is not live today. Not a new TMS. No rip-and-replace, no migration project.

Runs on data you already have

It works off your TMS and inbox as they are. No new system to feed, no data entry, no fields to maintain.

The dialExample
Draft the outreachNeeds approval
Run check callsNeeds approval
Book the carrierNeeds approval
Send the invoiceNeeds approval

On Supervised every one of these waits for a person. On Assisted the check calls run on their own. On Autopilot the invoice, the outreach, and the booking go too. Booking the carrier and shipper outreach run supervised by default. You can switch either to autopilot, per team and per action.

07 · Self-improving

Every touch makes the next one smarter.

Scout learns from every decision it makes, from what came of it, and from every time your people change its call. That goes into the next rate, the next check call, the next draft, the next load.

Decision
Scout makes the call
who to call · what to offer · when to check
Action
It acts, or you change it
approve · edit · override
Outcome
It sees what happened
covered · on time · paid · won
Learn
The next one is better
your edits count the most
Built for your best people

Your A-players, with superpowers.

FreightScout doesn't replace your best reps and coordinators. It hands them an agent for every job they hate. The research, the data entry, the follow-ups, the check calls: gone. What's left is the part only they can do: win the account, work the relationship, make the call. Give your top performer an agent for every one of those tasks and they do not just keep up. They run away with it. The goal is not getting people fired. The goal is you don't have to make the next ten hires.

Why it's built this way

Anyone can spin up an AI agent. Getting it right on freight is the hard part.

It's easy to stand up an AI agent now. It's just as easy for that agent to get it wrong, and when it does, your margin and your customer pay for it. The only way to build agents for a freight brokerage is for someone who lived these problems for over a decade to be the one building them. The rules Scout follows came off a real floor.

Built by operators

We didn't study freight brokerages.
We ran one, and scaled it to nine figures.

FreightScout comes from 12 years in the business and a freight brokerage agency scaled into nine figures. Every workflow in it exists because we lived the problem. Built by operators, validated by reps. Not software tourists guessing at your day.

CM
Connor Miller
Founder and CEO, FreightScout · About Connor →

FreightScout won both the judges' award and the crowd favorite award at the 2026 Jacksonville Venture Competition on August 19, 2026. Chang Robotics, who ran the competition, announced the winners here.

02 · Scout · AI copilot

Ask your book anything. It answers, then does the work.

Scout knows every load, account, margin and signal you have. Ask who's slipping and it tells you why, with the datapoint. Then it drafts the email, logs the call, sets the follow-up. You approve. Clearing the flag is the logging.

Explore Scout
The waiting queue, each row carrying the next step already drafted
Illustrative product view. Sample data.
03 · Sequences

Approve once. It works the whole cadence.

Every touch is pre-drafted for the prospect. You approve. Then it sends on schedule, follows up on its own, and stops the second they reply. No rep babysitting reminders.

Explore Sequences
The waiting queue, each row carrying the next touch already written
Illustrative product view. Sample data.
04 · Retention

Churn signals your TMS never shows you.

A shipper doesn't log in. It tenders loads. FreightScout watches what actually predicts a leaving customer: tender-volume collapse, comms-cadence drop, margin erosion, slow-pay drift. All of it fused into one weighted at-risk score.

Explore Defend
The accounts list ranked by health with what changed on each
Illustrative product view. Sample data.
05 · The agent workforce

Agents run the whole load lifecycle. Build to billing.

This isn't a swarm that watches and pings you. It's an agent workforce that does the work: building the load off the tender, booking and negotiating the carrier, running the check calls, and closing out collections and billing. Build, Cover, Track, and Bill are all live, supervised, including invoicing and collections. You can switch a stage to autopilot. Your call.

Explore the agent workforce
The app home screen, with the day already sorted by what needs a person
Illustrative product view. Sample data.
06 · AI voice agents

They make the calls no one has time for.

An AI voice agent runs your check calls, dialing carriers for pickup, transit and delivery status, capturing it live and escalating to a human the instant something's wrong. On the buy side, a deterministic engine negotiates carrier rates to your ceiling, never above it.

Explore voice agents
The tracking table with what was last heard on every load and when the next check is
Illustrative product view. Sample data.
Connected to where freight lives

One canonical model, whatever TMS you run.

Whatever TMS you run, FreightScout normalizes it into a single model. Carrier vetting, mailbox, phone, tracking, EDI, and rate and load-board sources connect. Works on top of the TMS you already run, through a supervised agent that needs no API. The agent logs in the way a rep would, with a harness around it, and reads and writes there where you grant access. A native API connection is built during onboarding. It is not live today.

148K+
loads managed to date
12 yrs
on the brokerage floor
4
lifecycle stages live
3
TMS platforms it sits on

Load building, carrier booking and check calls run supervised on live freight at a working brokerage today. Billing is live and supervised, including invoicing and collections.

One product

One product. The AI execution layer.

FreightScout is the AI execution layer for freight brokerages and agencies: ops work above the TMS you already run. It sits on the TMS you already run. No rip-and-replace. It wins, prices, moves, bills, and keeps freight in one login. You pay for your people and your loads, and the AI your people use all day is included and never metered. The sales work runs in production today. The execution work runs supervised on live freight at a working brokerage and goes to autopilot when you say so.

AI execution layer for freight brokers
An interview

Built by someone who lived it.

Connor Miller, Founder and CEO of FreightScout, interviewed on Industry Champions

Build, Cover, Track and Bill are all live and supervised by default. A broker can switch booking or outreach to autopilot whenever they want, and every action is logged and reversible.

Freight is a trust business and the relationship is the product.

Watch the interviewAbout the founder

Straight answers.

What is FreightScout?

FreightScout is the AI execution layer for freight brokerages and agencies: ops work above the TMS you already run. It sits on the TMS you already run. No rip-and-replace.

Is FreightScout a TMS?

Works on top of the TMS you already run, through a supervised agent that needs no API. The agent logs in the way a rep would, with a harness around it, and reads and writes there where you grant access. A native API connection is built during onboarding. It is not live today. Not a new TMS. No rip-and-replace, no migration project.

How does the autonomy dial work?

Approve every send, or switch on full autopilot, per team and per action. Booking the carrier and shipper outreach run supervised by default. You can switch either to autopilot.

What does it cost?

You pay for your people and your loads, and the AI your people use all day is included and never metered. Current plans are on the pricing page.

Which TMS does it sit on?

Whatever TMS you run, FreightScout normalizes it into a single model.

Which stages are live?

Build, Cover, Track, and Bill are all live, supervised, including invoicing and collections.

Resources for the floor

Carrier sales

Tracking and check calls

Load building

The platform

Guides

See it run your book.

A live demo. No slides.

Book a demo